top of page
young-asian-business-woman-receiving-salary-bonus-money-from-manager-office.jpg

REFUND POLICY

We, at SPOTRADO TECHNOLOGIES FZ-LLC, believe in providing complete satisfaction to our clients. By using our terms and conditions we believe that the acceptance has been offered by a user in a healthy state of mind. In this situation, if a client places a request for any of our service or product, we believe that the client has read all the terms and has understood them thoroughly. We provide software products and digital services. All the refunds are subject to the sole discrimination of the finance department of SPOTRADO TECHNOLOGIES FZ-LLC.

​

Cancellation Policy
We believe in extending cooperation with the users of our services and products in the ways possible. We follow a flexible cancellation possible if the need arises. We consider valid cancellation requests if they are submitted within a specific timeframe after the placement of the order. This is 48 hours from the period of order placement. The requests for cancelling an order will not be considered after this time period. We suggest the users note the date of order placement before placing any request. We do not entertain any request for cancellation of any service or product that the marketing team has launched on special occasions. This is because these deals are unique and are offered for a limited period only. Cancellations of such products or services are not possible. The users cannot make claims for cancellation once the products and services have been used, under any circumstance. The cancellations shall be subjected to approval by the Support Team and the decision would be treated to be final. In event of any product or service received by you are not functioning appropriately, then you must notify the customer service team immediately within 24 hours of making a purchase. The team will take appropriate measures required for looking into the matter. Cancellation requests shall not be entertained if they are submitted for any reason possible after the cooling period.

​

Refund policy
If you wish to submit a request for the fund, you need to get in touch with the support team along with your purchase details within Thirty Days of availing any service or product. Do not forget to mention your invoice and order number which you received via email after placing an order. You need to mention the reason for requesting a refund which will be processed only after the approval from the concerning team. The fee charged towards a service or product would be subject to refund only after approval from the Support Team and from the third-party rendering the service. We process refunds within 25 days from the date of their quest if they have been approved by the team. If the payment has been made by credit card, the refunds will be issued to the original credit card used at the time of purchase. The refund would be made to the same account in case the user uses a payment gateway.

 

Disclaimer:

Before using any of our services or products, you should carefully consider all your objectives and level of expertise in using them. There is no assurance of your success with the use of the software or service offered by SPOTRADO TECHNOLOGIES FZ-LLC. All the services and products and offered by us are purely for informational and educational purposes only. Use these with caution. The users of this website are advised to do their own due diligence while taking any decisions. The information provided on this website or any of its offerings must be considered carefully and must be evaluated before taking any decision or relying on them. You should carefully evaluate your level of experience, your risk appetite, and investment objectives before participating in the Forex market. It is best to refrain from making any investment if you cannot afford to lose anything. Off-exchange foreign transactions are exposed to risk including but not limited to market volatility, limited regulatory protection, creditworthiness, leverage and several other parameters that can significantly affect the liquidity if a currency or currency pair or the price.

​

The leveraged nature of Forex implies that the movement within the market can have a proportional impact on the funds deposited by you. This implies that the fluctuations can work against you. There is a possibility that you could be required to deposit additional funds for maintaining your position for sustaining a loss of initial margin funds. Your position may be liquidated if you fail to meet the margin requirement and you would be held responsible for the subsequent losses. There are several risks associated with utilizing trading systems that are internet based including to the failure of internet connection, software and the hardware. Any news, opinions, prices, research analyses or anything other information furnished on this website should be treated as general market commentary. It does not constitute any sort of investment advice. SPOTRADO TECHNOLOGIES FZ-LLC is not accountable for any loss or any kind of damage as well as any loss of profit that may arise indirectly or directly from the reliance on the information published on this website. SPOTRADO TECHNOLOGIES FZ-LLC takes reasonable measures for maintaining the accuracy of the content published on this website. Moreover, the content posted on this website is subject to change without prior notice. The content is provided on this website is posted solely for assisting the traders so that they can take independent investment decisions. The users of this website trade at their own risk. The information provided here is more of a general comment and does not intend to be specific trading advice. The content published here is prepared without any regard to the investment objectives of an individual, their needs or their financial situation. You must consult a licensed investment advisor or broker before taking any trading decisions. You should carefully decide what would be right for you in the light of your financial situation. Forex trading has unknown risks associated with it. The users of this website are hereby advised to make informed decisions only after independently verifying information from qualified professionals. SPOTRADO TECHNOLOGIES FZ-LLC deals with providing innovative solutions and products for Forex Brokerages. We provide an array of services and products but are not involved in the financial activity of any kind. By subscribing to any of our services or by making a purchase over our website, www.spotrado.com, you acknowledge and accept that all the decisions you take shall be your own responsibility. Under no circumstance, shall SPOTRADO TECHNOLOGIES FZ-LLC be held responsible for any of the losses or any other consequence of your usage of the website or any of its offerings.
 

bottom of page